Skills for success

Act and take initiative

I take ownership of my work and results.

• Adopt a culture of sustainability and efficiency.
• Strive to develop and implement best practices.
• Take responsible risks to innovate seeking advancements in products, processes, services, technologies or ideas.
• Identify opportunities in challenges and show initiative.
• Reach out in a timely and responsive manner to resolve problems and conflicts.
• Anticipate and adapt to changing priorities and additional demands.

Communicate clearly and consistently

So people are informed and heard.

• Seek to understand and then to be understood.
• Demonstrate active listening skills.
• Express thoughts clearly, both verbally and in writing.
• Share knowledge and information.
• Give, receive and act upon helpful and timely feedback.

Contribute positively to an inclusive environment

So people feel like they belong.

• Communicate across difference to create a collaborative, collegial, and caring community.
• Be cooperative, open and welcoming to all.
• Show respect, compassion and empathy for others, even in difficult situations.
• Engage and support others regardless of background or perspective.
• Speak up when others are being excluded or treated inappropriately.
• Actively support work-life integration.

Display sound judgment in problem solving

People seek me out to find solutions to deliver results.

• Exercise sound judgment to make decisions and meet deliverables.
• Assess environmental, economic, compliance and social impacts in decision-making.
• Demonstrate innovative, creative and informed risk taking.
• Apply analytical thinking, data and metrics to synthesize complex information.
• Anticipate obstacles and generate alternatives.
• Negotiate to find and orchestrate win-win solutions.

Interact with integrity

So people are respected and engaged.

• Be honest and trustworthy, demonstrate high standards of personal conduct.
• Have a positive attitude.
• Involve others as appropriate when outcomes impact their work.
• Be diplomatic in your interactions with customers and stakeholders.
• Admit your mistakes and learn from them.
• Acknowledge the support and contributions of others.

Proactively seek self-development and coaching opportunities

People see my commitment and passion to continuously develop.

• Be self-aware.
• Work to continuously learn and improve.
• Take measures to ensure personal well-being and balance.
• Seek and act upon performance feedback.
• Apply learning to evolving assignments.
• Actively manage your career.
• Encourage others to develop themselves.

Support the organization's shared vision and mission

I am trusted to move university and team goals forward.

• Show commitment to unit and university goals in delivering results.
• Anticipate, embrace, promote and implement change.
• Balance short-term gains with long-term vision.
• Be open and receptive to new information, ideas and approaches.
• Be adaptable, modify your preferred way of doing things when it benefits the whole.
• Support ideas, solutions and changes to processes to ensure high quality outcomes.

Leadership skills for success

Am a great coach

People understand their current role and career options.

• Make work challenging, meaningful and engaging for others.
• Identify and focus on the most significant priorities, setting achievable goals, milestones and deadlines.
• Provide others with productive and timely feedback.
• Delegate and provide good exposure for team members.
• Develop people and support their growth and mobility. 

Communicate clearly and consistently

So people are informed and heard.

• Listen first.
• Share important information and decisions in a timely manner.
• Ensure people have a clear understanding of the expectations and desired result.
• Convey thoughts clearly, verbally and when writing.
• Adapt messaging to audience.
• Summarize other points of view to confirm understanding.​

Create an open and inclusive environment

So people feel like they belong.

• Create an environment of trust.
• Demonstrate respect for all individuals.
• Actively invite new ideas, alternatives and perspectives.
• Integrate workplace flexibility as a part of a results oriented work culture.
• Speak up and take action if others are being excluded or treated inappropriately.
• Acknowledge the support and contributions of every person. 

Display sound judgment in problem solving

People proactively seek solutions to deliver results.

• Bring stakeholders together to create alignment, shared understanding and action.
• Ask insightful and probing questions.
• Use data and metrics to provide informed and thoughtful analyses.
• Consider impact on others outside your immediate area.
• Synthesize complex information.
• Anticipate obstacles and generate alternatives.

Empower staff to act and take initiative

People are supported and confident in taking ownership of their work and results.

• Encourage anticipatory thinking to identify challenges and opportunities early.
• Actively support others in taking initiative and responsible risks to innovate.
• Use mistakes as opportunities for learning.
• Balance the need to seek input and the need to take action.
• Provide clear directions and expectations that will enable others to make sound decisions.
• Deliver results on time and within budget.

Inspire and articulate a shared vision and mission

People know how their work aligns with university and team goals.

• Understand the University’s strategic goals and deliver aligned outcomes.
• Be adaptable, embrace, promote and implement change.
• Deliver results today with a sustainable future in mind.
• Demonstrate foresight and imagination to see possibilities, opportunities and trends.
• Model stewardship within the organization and University.
• Monitor and re-evaluate decisions, priorities and plans in order to achieve a vision.

Interact with integrity

People are respected and engaged.

• Convey respect and professionalism in interactions.
• Seek to understand and then to be understood.
• Put others at ease, and respond calmly even in difficult situations.
• Be honest and trustworthy; have a high standard of personal conduct.
• Acknowledge your mistakes and errors, take timely corrective action, including an apology if appropriate.
• Demonstrate empathy and compassion for others.
• Give, ask for and act on feedback.
• Manage conflict, taking uncomfortable or unpopular action when necessary. 

Job Family: Human Resources
Pay Range: $117,947.00 - $144,158.00
Grade: H
Exempt from overtime pay