Software Installation and Support
Knowledge of and ability to plan and execute software platform changes with minimal service disruption to the client.
Coaching Tips for Software Installation and Support
- Analyze the benefits and risks of platform changes, and evaluates their impact on software systems.
- Establish and maintain long term relationships with multiple vendors and clients, in order to facilitate software installation and support processes.
- Consult experts on how to improve the performance of a specific software installation procedure.
- Monitor the latest diagnostic tools and techniques in software support, in order to more effectively resolve software problems.
- Provide staff with regular training on software installation, maintenance and support, focusing on areas of known weakness.
Job Profiles with Software Installation and Support