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Software Installation and Support

Knowledge of and ability to plan and execute software platform changes with minimal service disruption to the client.

Coaching Tips for Software Installation and Support

  • Analyze the benefits and risks of platform changes, and evaluates their impact on software systems.
  • Establish and maintain long term relationships with multiple vendors and clients, in order to facilitate software installation and support processes.
  • Consult experts on how to improve the performance of a specific software installation procedure.
  • Monitor the latest diagnostic tools and techniques in software support, in order to more effectively resolve software problems.
  • Provide staff with regular training on software installation, maintenance and support, focusing on areas of known weakness.

Job Profiles with Software Installation and Support